Welcome to the Zen-bioscience website (the 'Site'), which is owned and operated by Zen-bioscience technology Co,ltd. This Privacy Policy sets forth Zen-bioscience’s practices regarding the collection, use and disclosure of information that you may provide through this site. Please read this entire privacy policy before using this site or submitting information to Zen-bioscience through this site.

Information we collect

You can browse our Site and online catalog without disclosing any information about yourself. However, to receive access to the site's advanced features and services, we ask that you register by providing certain personal information.

If you wish to order products on this website, you will be asked for Contact Information (your name, job title, email address, affiliated company/institution, phone number, and/or area of research.), Shipping Address, Billing Address and Method of Payment (either a valid Purchase Order Number or a Credit Card Number). All pages on this website have encryption protection. However, some pages to which you link from this site may not be encrypted.

Any information provided to us by site visitors in purchase orders, registration forms, and surveys will be used for authorized purposes only. We do not sell or otherwise provide any of this information to mailing list companies or other similar database organizations.

How we handle your information

We use your personal information to:

- Fulfill the contract with you (to enable shipment and billing of orders)

- Help you with inquiries and technical support

- Provide you with information relevant to the products or service you have purchased

- Send you appropriate marketing information

- Perform market research and analysis to help serving you better

The information will not be sold, rented or distributed to others for external use. Customer credit card and account numbers will be used only for the fulfillment of individual purchases. We may share your personal information with trusted third parties that help us operate our business, such as credit card processing companies, shipping companies, business system.

How we protect your information

We take reasonable steps to safeguard the information you provide to us. For example, web page elements transmitting personal or financial information are encrypted from your client PC to our servers via trusted and reliable encryption technology. Beyond this encryption your data is protected once it reaches our network through the use of secure network firewalls. Portions of your data may also be encrypted on our storage server for additional security.Your user personal information is password protected. As a security cautious user, you should also take appropriate measures to protect the secrecy of your password.

Opting out
If you do not wish to receive certain communications from us, or our affiliates or representatives, you may opt out by: (1) declining the service offered when registering or at other information collection points on the Site, or (2) informing us at marketing@zen-bioscience.com that you no longer wish to receive such communications. We will comply with such requests unless such communications from us are required by law or do not require your consent under applicable laws. 

By using our website and submitting your information you consent to that information as set out in this policy. If we change our policy we will post changes to this page. 

If you have any queries about this policy, please contact us.